Vice President, Customer Fulfilment Operations, APAC, MENA & LATAM
Akhil Saxena is the Vice President of Customer Fulfilment Operations, APAC, MENA & LATAM, Amazon. He joined Amazon in July 2013 as the Director of Operations for India and was responsible for fulfilment centre (FC) operations. He was tasked with developing the fulfilment strategy, building the operations team and expanding the India FC network, which has remarkably grown to over 60 FCs today. This rapid expansion of the network under Akhil’s leadership has been at the core of Amazon’s business growth in India. In July 2014, his responsibilities expanded to managing the supply chain in India and in January 2016, he was assigned the additional responsibility for the transportation operations in India, including middle mile and sortation operations, last-mile (LM) delivery and third party carriers. He also led the growth of the last-mile (LM) delivery channel using variable models like the Delivery Service Partner program and the ‘I Have Space’ program. In 2019, Akhil was entrusted with the responsibility for the Operations business in Japan. Soon after, in 2020, his leadership extended beyond APAC to lead the fulfilment and delivery teams in LATAM and MENA as critical emerging regions for Amazon.
Prior to joining Amazon, Akhil was associated with an Indian conglomerate, RPG Enterprises for over 3 years as Sr. VP, Supply Chain running the supply chain function for their flagship company, KEC International. In this role, he ran manufacturing operations in India, Mexico and Brazil and was instrumental in setting up the Wind Energy business vertical. Prior to this, he worked for 19 years with Unilever across South Asia, managing manufacturing facilities , engineering projects, corporate quality and new product innovation deployment, Akhil holds a bachelor’s degree in Mechanical Engineering from University of Kashmir. He is an amateur gardener, enjoys watching movies and spending time with his family, bonding over food and travel.